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terms & conditions

Memberships to the Charlotte Bride Guide are annual and will be renewed automatically on the first of the month following one full year of membership. Memberships cannot be cancelled mid-term and once paid, no refunds will be issued. To opt out of renewal, members may email hello@charlottebrideguide.com a minimum of 30 days prior to the renewal date to terminate renewal. Once renewals are charged, they cannot be cancelled. Renewals will be invoiced to the email address on file. 

Add-on services are only available for current members and may be purchased at any time throughout the membership period. 

All sales are final and no services provided by Charlotte Bride Guide shall be cancelled or refunded. 

Our team reserves the rights to deny photos based on quality or aesthetic and may request photos in a specific ratio, depending on your listing package. Vendors will be required to supply photos to meet these requests. All vendors must submit photos which they have been authorized to use in marketing materials, without credit to other vendors. 

If you wish to update your listing at any time, please feel free to contact us. Contact information may be updated at any time and our promise to you is to update your information within 3 business days of your request. Photos and descriptions may be updated once every 60 days. If you complete new work and would like to update your photos, please email us a quick note and upload the photo(s) to your DropBox. We will do our best to update your listing quickly. 

Our team is here to HELP YOUR BUSINESS GROW! If you have any questions during your membership period, please do not hesitate to reach out! Your business is important to us and to the success of Charlotte Bride Guide! 

Terms and conditions are subject to change without notice. 

Please contact hello@charlottebrideguide.com with questions or concerns.